Only eligible adults may participate
You must be at least 18 and meet any higher local age requirement. DUELO is unavailable in the restricted jurisdictions listed in the Terms and anywhere participation is unlawful or otherwise restricted. Do not use another person's account, false details or location tools to evade these rules.
The current access checks include self-attestation. These do not verify a person's age, identity or residence. Full identity verification is not yet implemented, and DUELO may restrict activity or require further review. Access to this information page does not authorize staked play.
Set a budget you can afford to lose
Use only discretionary money after essential bills and commitments. Decide a maximum loss before you play and stop when you reach it. Do not borrow, use rent or savings intended for essentials, or increase a stake to recover an earlier loss.
A winning result includes a platform fee, and repeated play can reduce your balance. Previous wins do not predict the next result. No strategy, game familiarity or leaderboard position guarantees a positive return.
- Choose the stake deliberately, including when accepting a rematch.
- Track losses and time yourself rather than relying solely on product controls.
- Avoid staked play when upset, tired, intoxicated or under financial pressure.
Understand the daily cap
Signed-in players can set a daily wager cap in the Wallet's responsible-gaming controls. Before a new match is created or accepted, the current check compares confirmed match losses from the preceding 24 hours plus the proposed stake against that cap.
This is a rolling loss-based entry check. It is not a deposit limit, a count of every stake placed or a guarantee of a maximum total loss across matches already underway. Keep a separate personal budget and do not treat the setting as a substitute for deciding when to stop.
Take a cooling-off period
The Wallet offers self-exclusion periods of 1 to 365 days. While the recorded exclusion period is active, the server rejects new match creation and acceptance. Stop joining queues or starting matches before taking a break; this control is not a cancellation or refund of a match already in progress.
If play is becoming difficult to control, stop depositing and contact support. You can also seek independent gambling-support services available where you live and speak with someone you trust. A cooling-off setting alone is not treatment or a guarantee that harmful play cannot occur.
Use your own time reminder
The Wallet can save a session-time preference, but automatic session stopping is not currently implemented. Set a device alarm, take regular breaks and end the session yourself. Saving a preference does not guarantee a reminder or prevent a further match.
Signs to pause include chasing losses, hiding the amount or time spent, neglecting work or relationships, or feeling unable to stop. Do not continue playing in order to fix a money problem.
Ask for help with account restrictions
Contact support@duelo.app for account questions, difficulties using limits, suspected underage access or an account you believe is compromised. Include the relevant match or transaction identifier where available. Never send support your wallet seed phrase, private key or sign-in code.
The Terms and Privacy Policy explain eligibility, account review, data handling and closure requests. Support and account controls do not guarantee a particular match outcome, refund or withdrawal.
Make an informed choice
Read the rules and check your budget before entering a match. Staked play can result in losing your full stake. Account access and play remain subject to eligibility and regional restrictions.